Deutsche Post launches postal notification service in Germany

Collaboration between messaging providers, GMX and WEB.DE, and Deutsche post will let customers know which letters will arrive later in the day.

Registered users can take advantage of the convenient new notification service and receive email notification of physical letters and correspondence en route to their mailboxes.

A photo of the envelope is attached to the notification email. Thus, people who use the online messaging service or the WEB.DE and GMX smartphone applications can be informed at any time of the postal mail they are about to receive.

The service is free and can be activated by the 34 million GMX and WEB.DE users through the settings section of their individual email accounts. This means that once launched, the notification service will be available to one in two German internet users.

“By introducing this new, globally unique notification service, we are making it even more convenient and flexible for our customers to receive their postal mail,” said Tobias Meyer, Deutsche Post DHL Group Board Member for Post & Parcel Germany. “Registered users of GMX and WEB.DE will now have the ability to inquire about the postal mail they are about to receive – when and where they want – and to digitally archive their correspondence offline. They will also gain transparency on the delivery quality provided by Deutsche Post. “

Jan Oetjen, Managing Director of Email Providers GMX and WEB.DE, added: “Our postal notification service will integrate email and postal correspondence into one inbox. This is a revolutionary step, especially considering how rapidly the digitization of communications is developing. The e-mail inbox has already become the main hub for online communication between businesses and customers. Order and delivery confirmations, invoices and contract documents are already sent here with private correspondence. In the future, users will be able to clearly organize and archive all relevant information from businesses as well as government agencies in one place.

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