Registration for Santa’s postal service is now open

November 16, 2021 – WASHINGTON, DC – USPS Operation Santa is looking for people to adopt letters – and registration is now open.

Over the next two weeks, caring people across the country will be able to create accounts on in anticipation of helping fulfill the vacation wishes of children and families in need.

For families struggling to make ends meet, delivering a beautiful holiday celebration can be intimidating. Even figuring out how to eat well can cause undue stress. But the postal service and Santa are here to help.

The USPS Operation Santa program offers families who may be facing financial hardship a little extra help during the holiday season.

Since the program began 109 years ago, kindhearted people have helped hundreds of thousands of children and their families by granting their holiday wishes. You don’t have to be religious or even believe in Santa Claus to participate.

How to register to adopt letters

To register, anyone wishing to adopt a letter must visit, click on the registration link and follow the instructions. For security reasons, all potential adopters must be screened through a short registration and identity verification process before they can participate. If someone has adopted letters in the past, they still need to be checked every year.

If for some reason potential adopters are unable to verify their identity online, they can visit one of the 19,000 post offices that offer the Label Broker service to have themselves verified in person. Eligible post offices can be found online using the tool. Once approved, the adopter will receive a welcome email with detailed information on how to participate in the program.

Starting November 29, approved adopters can visit, read the letters posted and choose one or more they would like to fill out. Once the letters are chosen, adopters should follow the instructions they received in their welcome email in order to make the holiday wishes come true.

Businesses and other organizations can also get in the mood for the season by creating teams to adopt letters. Anyone on a team must also go through the verification process.

Letter adopters are responsible for all shipping costs of the gift packages, including the appropriate postage.

Program details

Hundreds of thousands of letters are written to the USPS Operation Santa program each year in hopes of adoption. These letters are opened by “Santa’s elves” and, for security reasons, all personally identifiable information of the letter’s authors is removed (such as last names, addresses, zip codes) and uploaded to for adoption.

The letters will be available for adoption starting November 29. Verified adopters can read the letters and choose one – or more – they would like to fill out.

There is no guarantee that letters submitted to the program will be adopted.

History of the USPS Santa Claus Operation

The postal service began receiving letters to Santa Claus over a century ago. In 1912, Postmaster General Frank Hitchcock authorized local postmasters to allow postal workers and customers to respond to them. This act of kindness became what is now known as USPS Operation Santa.

Full program history can be viewed online at USPS Holiday press room, plus news and additional information, including all domestic, international and military dispatch and shipping times.

The Postal Service generally does not receive tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.
Source: USPS

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